Contact Centres

Unified visibility for contact centres

One Platform

Display5’s platform enables contact centres to view real-time, unified, performance data. Combine this data with operational messaging and control the communications streams across every screen—from walls to agent desktops—using one secure, enterprise-grade platform built to scale.

One platform for contact centres

Contact centres rely on speed, clarity, and coordination.

Real-time operational awareness

Display live KPIs, queue metrics, and service levels as they change, helping teams respond instantly to demand and performance shifts.

Consistent agent communication

Deliver timely updates, priorities, and alerts to agents without disrupting workflows or relying on manual messaging.

Enterprise-scale reliability

Support large, distributed contact centre environments with a platform designed for uptime, security, and operational resilience.

Flexible content control

Balance centralized governance with local control, allowing supervisors to manage relevant content without IT bottlenecks.

Future-ready integration

Easily connect to contact centre platforms and data sources, ensuring the solution evolves as tools and requirements change.

Use cases

Display5 contact centres

Display5 supports multiple signage formats that enhance visibility and performance across contact centre operations.

Screensavers

High-visibility messaging and KPIs on every agent desktop without interrupting active work.

Desktop Signage

Deliver the pulse of the contact center with real-time data streams delivered directly to agent desktops. Just the stats or mix in other corporate messages.

Digital Signs

Centralized performance dashboards showing live metrics, targets, and team status at a glance.

Wall Displays

Operational updates, queue status, and announcements visible across the contact centre floor.

Supervisor Dashboards

Focused real-time Agent views that help team leads monitor performance and respond quickly.

Contact centre display areas

Display5 content can be deployed wherever awareness, alignment, and performance visibility matter most.

Agent workstations
Operations floors
Supervisor and team lead areas
Training and onboarding rooms
Break rooms and shared spaces
Network operations or command centres

Ready to get started?

Start with a pilot, deploy your first contact centre use case, or work with our team to plan a platform implementation that unifies real-time performance visibility, agent communication, and operational messaging across your contact centre environment.

Start with a conversation to explore your needs, or schedule a demo to see how Display5 works in real environments.

Talk to our team